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JOIN TEAM GYMREAPERS

HIRING GOOD PEOPLE THAT ALIGN WITH OUR VALUES

NOTHING IS GIVEN

Gymreapers is synonymous with hard work and sacrifice.

We believe you can become your best self through a challenging and fast paced work environment where we can merge our skills, passion, and work ethic to create something that lasts.

We pride ourselves on fostering an environment of hard work and innovation to become the best training brand in the world.

EVERYTHING IS EARNED

As a team of hard working, passionate, fitness enthusiasts we strive to perfect our crafts.

We struggle, fail, win, and get back up again, together. We embody our ethos that nothing is given and everything is earned.

As one of the fastest growing brands in the United States, we have new positions opening up all the time ranging from customer service, marketing, logistics and operations. If you share our ethos and purpose, Gymreapers could be the place for you.

OUR CORE VALUES

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CURRENT OPENINGS

Customer Service Representative

 

Gymreapers is looking to add an exceptional Customer Service Representative to our powerful and fast-paced team. Headquartered in Meridian, Idaho we work tirelessly to support our customers, athletes, and gym-goers on all fronts, all around the world. A successful Customer Service Representative should have basic knowledge of systems and procedures obtained through work experience or education, such as:

  • Phenomenal verbal and written communication
  • Digital literacy, such as Microsoft Office Suite, data entry, using multiple software applications simultaneously, strong general computer skills, and high comfort level in intranet/internet navigation
  • Problem-solving and basic math skills
  • Ability to effectively help people through different order problems and general inquiries, while maintaining professionalism and compassion.

Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for auditing and reporting purposes
  • Provide feedback on-call issues

Requirements and Qualifications

Education: No specific education is required. Completion of high school education/GED, degree, and/or industry certification(s) will help support your success in this position.

Experience: No specific experience is required. However, prior work history in contact/call center, customer service, and/or fitness environment will help support your success in this position.